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Public sector

Every file, answerable.

Citizens expect quick answers. Auditors expect a reason for each one. elan1 runs AI on infrastructure you control and keeps a named officer on every decision that commits public money or a citizen's case.

The sandstone Secretariat building in New Delhi under a monsoon sky.

How can AI agents be used in government?

AI agents in government sort grievances and applications by department and urgency, answer officers' questions on circulars and manuals, and prepare sanctions and payments. elan1 Run hosts the AI stack in-country on infrastructure you control, and elan1 Govern holds anything above the delegation limit for the named officer, recording each decision for audit and RTI.

Three realities

Public work runs on trust.

  1. Queues are measured in citizens.

    Grievances, applications and certificates arrive faster than officers can read them.

  2. Data cannot leave.

    Sovereignty is a requirement. 92% of organisations link data location to their AI choices.

    Source: Digital Realty, 2026

  3. Vendors change. Records must not.

    Open-source AI parts are archived, acquired and relicensed every year. A procurement must outlive its suppliers.

Use cases

Start with the queue citizens feel.

An officer stays on each decision, with a record behind it.

Citizens wait in line behind a barrier at a public office counter in India.

Citizen services

    • elan1 Decide

    Grievance and application triage

    Petitions are sorted by department and urgency, with a confidence score. Unclear ones go to an officer.

    • elan1 Govern

    Record for audit and RTI

    Every approval and refusal is kept with who, what and why, and can be exported on request.

Finance and accounting

    • elan1 Govern

    Sanction and payment approvals

    Amounts above the delegation limit wait for the named officer. Anything outside the rules is refused.

IT operations

    • elan1 Run

    Private staff assistant

    Answers on circulars, rules and manuals, run in-country on infrastructure you control.

    • elan1 Run

    Permission-aware search

    Officers search files and notings, seeing only what their role allows.

    • elan1 Run

    Exit and custody terms

    Export formats and swap terms written into the contract, so you can leave without us.

Air-gapped and on-premises deployment is on the roadmap. Ask us for the current order.

Platforms at work

Sovereign underneath, answerable on top.

  • elan1 Run

    Sovereign agent infrastructure

    In-country, swappable, with an exit written in.

  • elan1 Govern

    Agent governance and assurance

    Delegation limits enforced, every decision recorded.

  • elan1 Decide

    Decision intelligence

    Grievances and applications, routed by confidence.

Applications on top, elan1 Govern in the middle, elan1 Run underneath. elan1 Govern is the only route from an agent to a change in your systems of record.
View as list
  1. Applications: elan1 Work (not used here), elan1 Decide (applies here), and commerce1, a connected platform at commerce1.ai.
  2. Governance: elan1 Govern (applies here) allows, asks a person, or refuses every action.
  3. Runtime: elan1 Run (applies here), the runtime underneath.
  4. Your systems of record: e-Office, Grievance portals, State finance systems, Document stores. Every change reaches them only through elan1 Govern.

Regulations we map to

Mapped to the rules of public office.

Mappings are drafts for your counsel and auditors. They are not certification, legal advice or regulator approval.

DPDP Act 2023

Citizen data, purpose and security.

Source: Digital Personal Data Protection Act 2023; DPDP Rules 2025

CERT-In directions (2022)

6-hour incident reporting, logs kept in India.

Source: CERT-In directions under section 70B(6) of the IT Act, April 2022

RTI Act 2005

Reasons and records available on request.

Source: Right to Information Act 2005

General Financial Rules 2017

Delegation of financial powers.

Source: Ministry of Finance, Government of India

MeitY cloud empanelment

Delivery through empanelled partners, named here once signed.

Source: Ministry of Electronics and Information Technology

EU AI Act

Eligibility for public services is high-risk.

Source: Regulation (EU) 2024/1689, Annex III

Facts

Public sector in four figures.

₹4,563 crore

IndiaAI compute pillar, 38,000+ GPUs.

Source: IndiaAI Mission

77%

weigh a vendor's country of origin in AI choices.

Source: Deloitte, 2026

6 hours

The CERT-In incident reporting window.

Source: CERT-In directions, Apr 2022

2 people

Approve any component swap, yours and ours.

Target, not a measurement.

Third-party figures are quoted from the source named under each one. Design targets describe how elan1 is specified to behave; they are not measurements.

Bundles of tied paper files are stacked in a records office.

Proof

Stories appear here when they are live.

We publish a customer story only when the work is in production and the customer has signed it off. No invented names, logos or results. Until then, this space is an invitation.

Become a design partner

Bring one real public-sector process. Shape what comes next. We configure it with your team, you keep every approval, and the record is there from the first run.

FAQs

Sovereign AI for government: common questions

What is sovereign AI for government?

Sovereign AI for government means running AI on infrastructure the public body controls, in the country, with contracts that let it swap components or leave a vendor. elan1 Run is designed for that: in-country hosting, open-source options for each part, and export and exit terms written into the contract.

Can elan1 run on-premises or air-gapped?

Not yet. Air-gapped and on-premises deployment is on the roadmap; ask us for the current order. Today, data is hosted in AWS Mumbai across 3 availability zones, with no US region, and elan1 Run is designed to run on infrastructure you name, including government and sovereign clouds operated by partners.

How does elan1 support RTI requests and audit?

Every approval and refusal is kept with who decided, what was decided and why, and can be exported on request for audit or a Right to Information Act 2005 application. Sanctions and payments above the delegation limit set under the General Financial Rules 2017 wait for the named officer.

Is elan1 MeitY empanelled?

Not directly. Public-sector delivery is planned through MeitY-empanelled cloud partners, and we will name them here once agreements are signed. elan1 holds no security certifications today. Our mappings to the DPDP Act and CERT-In directions are drafts for your counsel and auditors, not certification.

What is a good first use case for AI in government?

A queue citizens feel: grievance and application triage, or an assistant that answers officers' questions on circulars, rules and manuals. Unclear petitions go to an officer, and we show how the work routes, who signs and what the record holds, before any procurement step.

Bring one file queue.

Pick grievances, applications or circulars. We show how the work routes, who signs and what the record holds, before any procurement step.

Intelligence you can answer for.