Agentic AI insights
What we are learning, written plainly.
Notes on putting AI agents to work where rules are strict and stakes are real. Sources cited.
Featured · Perspectives
Why a refusal costs 40% of a governed action
M. K. Elango · · 4 min read
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Latest insights
Showing 1–9 of 25 insights.
- Regulation watch
MCA audit trail, 3 years on: when an agent posts the entry
The rule assumed people make edits. What changes when an agent does.
· 4 min read
- Research
Agents at work: where enterprise automation needs a person
A practical map of which agent actions can run alone, and which need a named person.
· 4 min read
- Perspectives
Intelligence you can answer for: why every action has a named person
Our line has two halves. The second is a promise about people, not models.
· 4 min read
- Regulation watch
India's DPDP Act: what it means for agents that act
Core duties apply from 13 May 2027. Agents that read personal data inherit every one.
· 4 min read
- Perspectives
Watching is not governing: the moment of consequence is the action
Most AI tools observe after the fact. Few stand in front of the payment.
· 3 min read
- Perspectives
How to choose the first process to give an AI agent
Start with one process: frequent, written down, owned, and with a person who already signs.
· 4 min read
- Research
The confidence line: where AI hands a claim to a person
Calibrated confidence and a signed cost matrix decide which claims a handler sees.
· 4 min read
- Perspectives
The discount field that broke a GST return (an illustrative case)
One harmless-looking ERP change, three weeks of rework, and the check that would have caught it.
· 4 min read
- Perspectives
What your auditor will ask about an AI agent
Not how clever it is. Who allowed each action, and how you can prove it.
· 4 min read
Regulation watch
Dates we are watching.
The rules that will change how agents may act in the businesses we serve, in the order they arrive.
· Next
DPDP obligations
Core duties of data fiduciaries under India's DPDP Act and Rules take effect.
Read the explainer about DPDP obligationsUAE e-invoicing
The UAE e-invoicing mandate reaches more businesses; relevant to Gulf entities.
EU AI Act high-risk duties
Logging, human oversight and deployer duties apply to Annex III systems.
Read the explainer about EU AI Act high-risk dutiesFinal text pending
RBI model-risk guidance
The June 2026 draft proposes a kill switch, a human in the loop and 10-year retention.
Read the explainer about RBI model-risk guidance
Readiness check
Is your first process ready for an agent?
12 questions about one process you have in mind: what it changes, who approves it today and what your auditor will ask.
Use it to choose where to start, then bring the answers to a working session.
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Intelligence you can answer for.
Start with one process. Add the next when it holds.