Choose your first process for an agent.

The Operators track is 2 courses: Choosing your first process for an agent (45 minutes) and Running an agent in shadow before cut-over (60 minutes, case study). It ends in a practical exam on real receipts for the elan1 Academy certificate, which names the track, the date and the skills tested. Next comes the 5-day Answerable Agents Bootcamp, from first process to first governed action.

The elan1 Academy certificate shows what you can do, not only that you attended. It ends in a practical exam on real receipts, and it names the Operators track, the date and the skills tested. Anyone can check it online, so an employer or an auditor can confirm it without asking elan1.

After the Operators track comes the Answerable Agents Bootcamp: 5 days from first process to first governed action, for a team ready to put one agent to work. elan1 Academy also runs the Executive Programme, for leaders deciding where agents should act first, and partner accreditation, for CA firms, implementers and IT services teams delivering elan1.

Start with one process, the one that costs you most in review time, with one named approver. Write its rule sheet: the action types, which run alone, which need a person and which are refused. Run it in shadow beside today's process before switching anything on. Start with one process. Add the next when it holds.

In a shadow run, the agent proposes the work while people still do it, for example proposing purchase bills while the team still posts them. Its proposals are compared with today's process before cut-over, so nothing goes live until the comparison holds. The Operators case study, Running an agent in shadow before cut-over, takes 60 minutes.