The Review Console
Unsure cases reach the Review Console with the reason they were routed. The handler sees the question, the answer, the confidence and why it fell below the line.
Insurance
Routine claims work, with a person where it matters.
elan1 Decide answers routine claims questions — first notice of loss, document checks, triage — with a stated confidence. Below the threshold, a person decides. No answer changes a record on its own authority.
AI claims triage with elan1 means a model sorts incoming claims by type, completeness and risk with a calibrated confidence. Routine, high-confidence cases move on; unsure or high-value cases go to a claims handler who sees the case and the score. Every decision is kept in the Decision Ledger, and any payout write goes through elan1 Govern.
Review Console · 3 routed to youNeeds a person
| Claim | Confidence | Why it was routed |
|---|---|---|
| CLM-specimen-0412Is the claim document set complete? | 0.62 | Below the line (0.80): repair invoice date unreadable |
| CLM-specimen-0419First notice of loss: which cover applies? | 0.71 | Two covers within 0.05 of each other |
| CLM-specimen-0423Triage: route to fast track? | 0.55 | Claimed amount above fast-track limit in the declaration |
Decide this caseAsk for a document
A claim-record change from here becomes a write intent. elan1 Govern checks it and binds the decision digest into field F14.
01What changes for the team
Unsure cases arrive with their reason. Every change is recorded.
Every claim-record change, governed
Every claim-record change goes through elan1 Govern; the record binds Decide’s decision digest into field F14.
02How it works
Typed questions, a stated confidence, routed by risk.
- 01
Type the question.
First notice of loss: which cover applies? Document check: is the set complete? Triage: fast track or not?
- 02
One calibrated call.
The answer carries how sure it is.
- 03
Route by risk.
Auto, review, a slower second pass, or hold. Below the threshold, a person decides.
- 04
Govern checks the change.
A resolved route becomes a write intent that elan1 Govern checks, records and meters.
Decision · FNOL-specimen-0207Auto: cover recorded
First notice of loss: which cover applies?
- Question type
- A choice of covers
- Answer
- Own damage
- Confidence
- 0.94line 0.80
- Write intent
- claim.cover_assign → elan1 Govern
No answer changes a record on its own authority. Checked and recorded by elan1 Govern.
Decision · CLM-specimen-0412Routed to review
Document check: is the claim document set complete?
- Question type
- Yes / no
- Answer
- Yes
- Confidence
- 0.62line 0.80
No answer changes a record on its own authority. Checked and recorded by elan1 Govern.
Decide reaches Govern in Mode B: evaluated against your rules and recorded, never called enforced.
03What we publish, and when
No cost claim before it is measured.
Cost per 1,000 decisions
We publish a cost comparison per 1,000 decisions against a general model call only once shadow parity is measured on real work. Until then we make no cost claim.
If you insure a business that runs agents
At L2 Attested, your insured can hand you a signed evidence bundle you check offline with the free verifier.
Available
04Platforms and regulations that apply
Decide proposes the answer. Govern decides whether any record changes.
Decision Intelligence Platform
elan1 Decide
Typed, calibrated decisions, routed by risk.
“What is the right answer?”
- Typed claims questions with a stated confidence
- Unsure cases to the Review Console
- Checked and recorded by elan1 Govern
Meter: decision
Explore DecideGoverned Intelligence Platform
elan1 Govern
The governed write path for AI agents.
“May this record change?”
- Decision digest bound into F14
- Typed refusals, recorded at 0.4 of a governed action
- One proof record per claim-record change
Meter: governed action
Explore Governelan1 Decide modules in this flow
elan1 Decide RouterRoutes each answer by risk tier: auto, review, System-2 or hold.Status: Availableelan1 Decide Calibration LabCalibrates and evaluates each decision for your tenant. No calibration, no automation.Status: Availableelan1 Decide Review ConsoleUnsure cases go to a person, who sees the case and the score side by side.Status: Availableelan1 Decide Decision LedgerEvery answer, with its route. Its digest is bound into the governed write's proof record.Status: Available05What we don't do for you
Plain limits for claims operations.
- We do not decide claims below your threshold. A person does.
- We do not price risk or set reserves.
- We do not publish a cost comparison before shadow parity is measured on real work.
- Decide reaches Govern in Mode B: evaluated and recorded, not enforced.
- We do not say any regulator has approved elan1.
06FAQ
Claims operations ask us.
No. elan1 Decide may answer routine, typed claims questions with a calibrated confidence, but no answer changes a record on its own authority. Any payout or claim-record write goes through elan1 Govern, and above the autonomy ceiling a named claims handler decides.
Unsure, high-risk or high-value cases. The Router sends each answer one of four ways, automatic, human review, a second pass or hold, according to its risk tier and calibrated confidence, and you set the thresholds. Low-confidence answers never act alone.
Routine, typed questions: first notice of loss, document checks and triage. Each answer carries a stated confidence. Below the threshold, a person decides.
The question, the answer, the confidence and the reason it was routed, in the Review Console.
Every answer is kept in the Decision Ledger with its confidence, route and reviewer. Every claim-record change goes through elan1 Govern, and its proof record binds Decide's decision digest into field F14.
We publish that comparison only once shadow parity is measured on real work. Until then we make no cost claim.
Yes. At L2 Attested, your insured can hand you a signed evidence bundle you check offline with the free verifier.
// INSURANCE
Bring one claims queue.
Tell us the questions your handlers answer most and where the line should sit. A person replies within 2 working days.